State Farm® Insurance Agent Michele Vanags

"Thank you, Bill, for the 5-star review! We truly appreciate your kind words and are glad to hear you found our team knowledgeable, responsive, and on top of things. Helping our customers feel confident in their property insurance coverage is very important to us, and we’re grateful for the opportunity to work with you. Please don’t hesitate to reach out anytime you need assistance — we’re always here to help."

"Thank you so much, Neil, for your kind words and for trusting our agency for the past 16 years! We’re thrilled to hear that you’ve had smooth experiences with your cars, homes, and motorcycles, and that our team — especially Janet Runnalls — has been able to assist you along the way. We truly appreciate your recommendation and look forward to continuing to serve you and your family for many years to come!"

"Mr. Starkey, thank you for taking the time to give a 5star review for Janet. Janet, as well as all of our team members love to receive positive feedback from wonderful customers like you. It makes our day. Please stop by the office any time to meet our team!"

"Julia, We really appreciate you taking the time to let us know that we have been helpful and responsive to your insurance needs. Your support over the years means so much to us and we love working with customers like you. "

"Thank you, Bill, for taking the time to share such thoughtful feedback! We’re glad to hear you found our pricing reasonable and our service excellent. Supporting our community is incredibly important to our agency—and to Michele in particular. We truly believe supporting our community benefits all of us.We are grateful for your support and look forward to continuing to serve you!"

"Steve, Thank you for the kind words and for your incredible loyalty to State Farm for 50 years! That kind of long-term trust means so much to all of us. We’re especially glad to hear that our staff has been helpful and supportive—that’s exactly the experience we strive to provide every day. Our entire team truly appreciates the opportunity to serve you and Stacey and look forward to continuing to be here whenever you need us."

"Rita, Thank you for your incredibly kind and thoughtful words! Your recognition of the experience, care, and professionalism we strive to provide truly means a lot. Michele is deeply passionate about both serving clients and giving back to the community, so your comments about her generosity are especially appreciated. We are grateful for your support and for the opportunity to continue working with you!"

"Jill, Thank you so much for your kind words and recommendation! Everyone at our agency truly appreciates your support. It’s our goal to provide service that feels personal, responsive, and dependable, and your review means a great deal to us. We’re grateful to work with you and are always here whenever you need us!"

"Brett, We would like to address your recent review and clarify a few important details. While we appreciate that you recognized our team as excellent, helpful, and friendly, there are aspects of your experience that were outside the control of our local agency. When you transferred to our office from another State Farm agency, your auto policy had already been terminated. Our team made multiple efforts to advocate on your behalf, including requesting reinstatement of the accident forgiveness discount. Unfortunately, that request was reviewed and denied at the corporate underwriting level — the same outcome you received with your previous agent. These types of determinations are made by State Farm corporate and are not decisions our local office can override. We also thoroughly explored bundling options to reduce your premium. However, as you mentioned, home insurance was not available in your area, which limited the discounts that could be applied. Additionally, participation in the Drive Safe & Save tracking program is optional, and we fully respect your decision not to enroll. We always work to find the most competitive options available within State Farm’s guidelines. However, we cannot adjust rates beyond what underwriting determines. A two-star review suggests a lack of effort or service on the part of our team, which does not accurately reflect the time, care, and advocacy provided in your situation. If you feel your positive experience with our staff deserves distinction from corporate pricing decisions, we would respectfully ask that you reconsider the rating to more accurately reflect the service you received from our local office. We wish you the best moving forward."

"Thank you for the 5-star review! Fire mitigation can be confusing, especially as guidelines continue to evolve, and we’re happy to hear you felt supported and well-guided throughout the process. We appreciate you taking the time to share your experience."

"Julia, It is truly a pleasure working with you, and we’re so glad to hear you’ve been working with Janet. Her years of insurance experience, combined with her genuine love of helping customers like you, are exactly what we strive for. Thank you for taking the time to share your kind feedback!"

"Dawn, we love working with customers like you! Thanks for sharing that we provide home, auto, life and health policies. We work hard to make sure each policy is individually geared to each customer. Stop by or call anytime. "

"Jennifer, we appreciate knowing that your experience with our team and agency was helpful and efficient for you. Please feel free to contact us at anytime. "

"Hi Dave, Thank you so much for the wonderful 5-star review! We're thrilled to hear that you found our team knowledgeable and our service helpful. At our office, we aim to provide the best experience possible, and it’s great to know we were able to meet your expectations. If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help!"

"Thank you, Tupper, for your kind words and continued trust! It means so much coming from someone who has been such a respected member of the Evergreen community for so many years. We truly value your loyalty and support, and our entire team is honored to be your insurance agency. Stop in anytime!"

"Thank you, Janie! We're so glad to hear that Karla provided such helpful and detailed service. She truly enjoys helping our customers understand their coverage and feel confident in their policies. We appreciate your thoughtful feedback and your 5-star review!"

"Thank you, Ken! We're so glad to have been able to support you through those complicated situations. Your kind words about our grace, patience and positivity truly mean a lot to our entire team. We're grateful for your trust and always here whenever you need us!"

"Thank you, Joan for your kind words and long-time support! We're truly grateful to have been able to serve you over the years. Our team works hard to be helpful, friendly, and knowledgeable, and it means a lot to hear that reflected in your experience. We appreciate your recommendation and look forward to continuing to be here whenever you need us!"

"Thank you so much, for your thoughtful review and continued trust in our team over the years! We’re truly grateful for the opportunity to serve you and are so glad to hear that you’ve felt supported through every interaction — especially when it matters most during a claim. Your kind words about our team's responsiveness and dedication mean the world to us. We’re always here for you!"

"James, thank you so much for your kind words and for trusting us with your home and auto insurance! We're thrilled to hear that Janet was able to provide the guidance and support you needed, and that the quotes were a great fit for your family. We truly appreciate your business and the referral from your family member -- it means a lot. If there's ever anything more we can do, don't hesitate to reach out. "

"Thank you, Krys! We're so glad to hear that Janet was able to help you find better pricing on your auto policies. We take pride in providing knowledgeable and helpful service, and your kind words mean a lot to us. Welcome to the Michele Vanags State Farm family—we appreciate your trust and recommendation! "

"Tim, thank you for taking the time to share your experience with our agency, and in particular, with Janet. We are so pleased to hear your positive feedback. Janet has been an integral part of our team for many years, and we consider ourselves fortunate to have her dedication and expertise. She takes pride in understanding the unique needs of each customer and is committed to finding the best policies to safeguard your assets and loved ones. Your kind words serve as motivation for us to continue providing excellent service. If you ever have further questions or need assistance, please don't hesitate to reach out. We appreciate your trust in our agency."

"Thank you for your review, Andrew. We are happy that Angeline was able to assist you."

"Thank you, Chris, for your fantastic review! We're glad to hear that Karla provided you with great service and helped you save money on your insurance. We truly appreciate your trust in us and look forward to continuing to serve you!"

"Thank you so much, Trisha, for your kind words and for recognizing Angeline Reynolds! We're thrilled to hear that you love our agency and appreciate the great insurance and prices we offer. Angeline and our entire team are always here to provide the best service possible. If you ever need anything, don't hesitate to reach out."